ERP Solutions - Support Automation

We have developed an application to an AMC service provider client. In that application, we have given provision for customers to raise complaints against their products to that service provider and their support engineers will contact the customers and provide support. We also gave an excellent feature to the customers, where they can enter their mobile or phone number and click on contact me, then client?s support team will get back them and provide support for them.

Features:

  • Raising Complaints
  • Complaint Status checking
  • Call me back? feature
  • AMC Cards Purchase
  • AMC for products